Help on how to use Auckland Libraries' website. Includes advice and tips for catalogue and site searching. Digital Library eResources, My Discoveries and your My Info account.
Catalogue and Site Search – how to search, refine your searches and use the word cloud. Click on 'Help' at the top right of the screen.
Classic search – help and tips for basic searching, as well as guided and advanced search techniques.
Digital Library help – technical troubleshooting and frequently asked questions about our databases and eResources:
- General overview
- General and technical FAQs
- Known issues and possible fixes
- Help with downloadable media (eAudio books)
My Discoveries help – step-by-step guide and FAQs on how to use My Discoveries e.g. how to rate and review items in the online catalogue, as well as create personalised lists for future reference.
My Info account help – how to log into your library account, renew and request items.
Pay Online help – step-by-step guide on how to pay online service to pay library charges online via your credit card.
AirPac FAQ – how to use the library catalogue designed for WAP-enabled mobile phones and other handheld devices.
Accessibility – we want to ensure that our site is widely accessible, so if you have any problems or difficulties using this site please let us know. Shortcut keys let you access and navigate this website using your keyboard.