Auckland Libraries: COVID-19 (coronavirus) – What you need to know

COVID-19 (coronavirus) – What you need to know

1 April 2020 - Using our eCollections

We’re so pleased that so many Aucklanders are accessing our eCollections to stay connected and entertained.

We have a huge collection of eBooks and eAudiobooks (over 400,000) and are working to increase the number of copies of popular titles as well as adding new ones.

We’re excited to tell you that we’ve been able to add some new offers:

26 March 2020 - WiFi is currently not available at libraries

  • WiFi has been switched off at all Auckland Libraries
  • This means it is not available outside our already-closed buildings
  • This is in keeping with Alert Level 4 and the directive that people must not be congregating in public spaces
  • Our WiFi services will return when the all-clear is given.
  • Stay safe, stay home.

If you or someone you know cannot access the internet, Skinny's JUMP pre-pay broadband can help. JUMP helps families get home broadband so their children can continue learning out of school hours. 

JUMP is a low-cost, pre-pay internet service for people who don't have a broadband connection at home because cost is a barrier. Sign up or help someone you know sign up at or contact our Library Connect team at 09 377 0209 for help.

23 March 2020 - Libraries closures

Following today’s COVID-19 announcement from the New Zealand government, all Auckland Libraries will remain closed until further notice.

  • If you have any library items, please hold onto them and do not return them to the library until we re-open. All book returns slots will be closed during this time.
  • You will not accrue any late fines on library items that you are holding or requests you have not picked up. This will be backdated to 16 March.
  • Any notices you receive regarding overdue books or fines from 16 March, please disregard. Fines will not accrue while libraries are closed.
  • Any library item requests will be held and will be available for you to pick up when we re-open.

We understand that this is an unsettling time, however, please be reassured that you will still have access to our extensive eCollections and online resources.

We will keep you updated as the situation develops. Thank you for your understanding during this time. 

Managing your account online

You can manage your library account online by logging in with the barcode number on your library card and your PIN/password.

You can then browse the libraries catalogue to check out our eCollections and online resources.

To login, set up or reset your PIN/password, visit our login page.

Please note: You may experience some slowness when accessing our online services during this time due to increased activity.

eCollections and online resources

There are many libraries collections and services you can access online.

Login with your library barcode number and your PIN/password. You can then browse the libraries catalogue to check out our eCollections and online resources.

To login, set up or reset your PIN/password, visit our login page.


When checking out eBooks and eAudiobooks, choose 7-day, 14-day, 21-day or 28-day loans. You can also return early to pass your copy to the next person in the queue.

Don't have a library membership?

Sign up for an Auckland Libraries eMembership to enjoy free access to thousands of eBooks, eAudiobooks, streaming movies and more. It only takes a couple of easy steps and can be done entirely from home!

Join now

Contact us

If you have any further questions or concerns, please contact us via Library Connect on 

09 377 0209

You may also fill out our online contact form.

If your enquiry is regarding the Citizens Advice Bureau or Justice of the Peace services, please contact them directly.

Please be patient as there may be increased waiting times when contacting our Library Connect team.

COVID-19 information

For all COVID-19 information, visit the Unite Against COVID-19 website at

Auckland Libraries:COVID-19 (coronavirus) – What you need to know Announcements and updates to Auckland Libraries procedures relating to COVID-19