Auckland Council Libraries: COVID-19 service updates

COVID-19 service updates

Updated April 2023

Our libraries are open their regular hours and days, but our services could be affected at short notice.

We strongly recommend checking the locations page on our website for the latest opening hours. 
Go to locations and hours

You can also keep up to date with your local library’s Facebook page, or contact Te Māpuna / Library Connect on 09 377 0209 for more information.

Visiting a library

You are no longer required to wear a face mask in our libraries. However, we encourage you to follow the recommendations on the Unite against COVID-19 website to protect yourself and others. Learn more on the Unite against COVID-19 website 

  • If you are unwell, please ask a friend or family member to collect library items for you, or contact us.
  • If you have items to return, please hold onto these until you can visit us again. We no longer charge overdue fines, so don't worry about missing your due dates.

Remote library services

If you are self-isolating at home, the following services are available:
  • online resources and eCollections
  • research and information services via phone or email. Please phone 09 377 0209 and ask to speak to a member of our research team, or submit your enquiry online using the research enquiry form
  • virtual help from a librarian through our book-a-librarian service. Phone 09 377 0209 or fill in our online book-a-librarian form
  • reading suggestions and book lists on our website, check out the new and recommended section
  • virtual events and programming offered by some libraries, check our online events.

Mobile libraries and home delivery

Our mobile library teams continue to attend events and operate pop-ups in the community. 

Our home delivery service is running. This service caters to people who are unable to visit a library due to mobility, access or other special circumstances. Learn more about our access services

  • To request a home delivery, phone Te Māpuna / Library Connect on 09 377 0209 
  • Or fill out our online enquiries form

CAB and JP services

Citizens Advice Bureau (CAB) and Justice of the Peace (JP) services operate separately from Auckland Council Libraries. Please contact them directly for information about their available services.

Contact us

If you have any further questions or concerns, please contact Te Māpuna / Library Connect on

Or fill out our online enquiries form

Auckland Council Libraries:COVID-19 service updates Announcements and updates to Auckland Libraries procedures relating to COVID-19