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Good news! We’ve automatically removed overdue fines from your library account – current and historic. You'll also no longer be fined for returning items after the due date.
Log in to your account with your library barcode number and your PIN/password to check your account balance.
If you still have replacement charges on your library account, don’t worry! Pop into your local library or contact our Te Māpuna Library Connect team to chat with our friendly staff about what to do next.
If you've found an item that has previously been marked as lost on your account - be sure to return it to any of our libraries. Once it's returned, we'll remove the charge from your account and you can start exploring the library again.
If you have any further questions or concerns about your library account, contact our Te Māpuna Library Connect team by
filling out our online contact form or by phone (09) 377 0209.
Please be patient as there may be increased waiting times when contacting our Te Māpuna Library Connect team.
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