Auckland Council Libraries: Staff support, JP and CAB
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Staff support, JP and CAB


Librarian assisting a young customer at a library.

When visiting a library, our friendly staff can answer your questions and recommend books from the shelves or in the library catalogue.

Book a librarian

You can book one-on-one time with a librarian to get help with computer skills, accessing resources, creating a CV, research and more. Ask at your local library or fill out our online form. Book a librarian


JP and CAB services

Most of our libraries have a service desk where a Justice of the Peace (JP) is available to the public. Check the JP schedule at your library.

Many of our libraries also have a Citizens Advice Bureau (CAB). Check if there is a CAB at your library.

Please note

JP and CAB services operate separately from Auckland Libraries. Please visit their websites to view their hours or find other locations.



Other services 

We offer assistance in a range of areas, including research and access. Our specialist Māori and Pasifika staff are also available at various libraries and can help you in the library or with research.



Support by phone or email

Te Māpuna / Library Connect is a specialised team of librarians who can answer your questions and help you with library services over the phone or via email.

Monday to Friday: 8.30am - 6pm
Saturday: 9am - 4pm

Phone: 09 377 0209

You can also ask for help online using our general enquiries form. Choose whether you want the team to reply by email or phone call. Ask online 

Auckland Council Libraries:Staff support, JP and CAB